Behavioral level system
Toxicity and Griefing violations share a universal penalty level system. Your level applies across both categories and automatically escalates with each offense.



| Category | Severity | Examples | Penalty |
|---|---|---|---|
| Toxicity | Minor | – Frequent passive-aggressive remarks (e.g., sarcastic or dismissive comments that affect team morale). – Consistently harsh critiques or negative feedback without constructive advice. – Negative attitude that disrupts gameplay (e.g., frequently giving up mid-game, refusing to contribute, or deliberately playing poorly after a few losses). | Warning |
Moderate | – Direct insults or personal attacks towards other players. – Use of derogatory language or negative stereotypes related to personal attributes (e.g., gender, race, ethnicity). – Repeated belittling or targeted negative comments aimed at specific teammates across the game. | L1 5d banL2 14d banL3 30d banL4 1y ban |
Severe | – Threats of physical harm or encouraging self-harm. – Hate speech targeting race, religion, ethnicity, gender identity, sexual orientation, or other protected characteristics. – Persistent harassment or stalking behavior over multiple games. | L1 14d banL2 30d banL3 1y banL4 PermanentPermanent ban can be applied at any time depending on severity and context. |
| Griefing / Trolling | Minor | – Isolated incidents of hindering teammates (e.g., team flashing or blocking paths). – Repeatedly ignoring team strategies or refusing to communicate. | L1 WarningL2 3d banL3 14d banL4 30d ban |
Moderate | – Intentionally disclosing teammate locations to the enemy. – Deliberately causing losses (e.g., intentionally dying, teamkilling, refusing to play objectives, etc). | L1 5d banL2 14d banL3 30d banL4 1y ban |
Severe | – Ongoing disruptive actions across multiple games (e.g., consistent team killing, sabotage). – Persistent harassment or sabotage aimed at specific players over several matches. | L1 14d banL2 30d banL3 1y banL4 PermanentPermanent ban can be applied at any time depending on severity and context. |
| Category | Severity | Examples | Penalty |
|---|---|---|---|
| Cheating | Moderate | – Gaining strategic advantages by watching opponents' live streams in real-time ('Streamsniping'). | L1 6m banL2 3y ban |
Severe | – Using third-party software or modifications to gain an unfair advantage (e.g., wallhacks, aimbots). – Running automated scripts or macros for actions beyond normal gameplay limits (e.g., rapid-fire). – Bypassing anti-cheat systems or tampering with game files to avoid detection. – Exploiting game bugs or glitches for unfair benefits (e.g., accessing restricted areas, disabling visuals). – Evading bans by creating new accounts or using software. | L1 3y banL2 Permanent | |
| Integrity | Severe | – Verified integrity concerns in account history or external gameplay records. | L1 3y ban |
| Eligibility | Severe | – Account was invited due to a system error and does not meet the platform's pre-vetting criteria (e.g., insufficient account age, playtime). | L1 Access revoked |
| Inappropriate Content | Minor | – Offensive usernames or avatars (racist, explicit). | L1 WarningL2 7d banUsername/avatar will be blocked and forced to change. |
Severe | – Sharing explicit or offensive content in chat or gameplay. | L1 7d banL2 30d ban | |
| Match Participation | Minor | – Failing to accept a match when queued. | L1 1min cooldownL2 3min cooldownL3 60min cooldownResets on a 60m rolling period |
Moderate | – Accepting a match but failing to join within the allowed time. | L1 30min cooldownL2 2h cooldownL3 12h cooldownResets on a 14d rolling period | |
Severe | – Leaving a game in progress without rejoining within a 5-minute window. | L1 2h cooldownL2 12h cooldownL3 3d cooldownResets on a 14d rolling period | |
| Doxxing | Severe | – Sharing another player's personal information without consent, including real names, addresses, or other identifying details. | L1 Permanent |
| Account Misuse | Severe | – Creating multiple accounts for any reason. – Creating new accounts to bypass previous bans (excluding cheating bans which is an instant permanent ban). – Sharing accounts with other individuals, regardless of intent. | L1 6m banL2 Permanent |
| False Reporting | Minor | – Submitting false reports to harass or mislead. | L1 WarningL2 3d banMay result in removal of reporting privileges for repeated offenses. |